The nakedbus.com® service promise

Date posted: February 21, 2008

Our service promise consists of the following five pledges:

  • low cost
  • safety
  • comfort
  • reliability
  • friendly service

We think you’ll agree they make an unbeatable combination!

If we do not meet your expectations, please let us know here.

Low Cost
Travel across New Zealand from $1 (plus booking fee). That’s right, on every trip every day, our fares start at $1 (plus booking fee). Whether you are travelling from Napier to Taupo, Palmerston North to Wellington or Auckland to Rotorua, book early and you need only pay $1 (plus booking fee).

Our fares are cheaper the earlier you book. Even if you buy a ticket nearer the date of travel, the price will still be very competitive. Why not try us out?

Safety
We take pride in running buses that are safe and well maintained. We exceed all safety and maintenance requirements of Land Transport NZ.

Comfort
All our vehicles have comfortable coach seats to ensure you have a comfortable trip. Vehicles have been selected for their ride quality. You can see pictures of some of our vehicles here.

Reliability
We all know that unforeseen problems can cause delays, whether it is severe weather, the road being blocked by a crash ahead, or traffic congestion. In these situations the service may be unavoidably delayed so please bear with us!

However, we will do our very best to minimise any delays. We have designed our timetables to take into account known trouble spots.

If there are any known disruptions, we will post them here.

Friendly service
Our drivers are picked not only for their driving skills but their friendly customer service. They will do their best to answer any queries you have, and ensure that you have a pleasant trip.

Note: Fares start from $1 (plus booking fee). This excludes buses servicing airports.