Will my bus/ferry/plane wait for me?

No. We are not affiliated with any other form of transport. In particular we do not connect with Newmans, other city to city services or TranzScenic services. You are responsible for being at the bus stop for the departure time stated on your confirmation email. Our buses do not wait for passengers who are trying to connect to or from other forms of transport. You should ensure AMPLE windows of time when travelling to or from other forms of transport (especially planes out of Auckland). It is not unusual for buses to run 30-60 minutes late when driving long distances. For flights, at least 2 hours should be given between the suggested arrival time of the bus and the check-in time (especially in Auckland and Wellington). nakedbus.com® cannot be held responsible for delays caused by traffic etc.

There is one exception for passengers travelling via ferry to Picton (but not by ferry to Wellington). Your booking confirmation email states: If you are coming off the ferry and the ferry is delayed, you will be picked by the next bus. But if you are off the late ferry and the ferry is delayed you will have to make your own overnight arrangements. Your ticket will be valid for the next available bus. If your ferry is late but the bus is still there, identify yourself to the driver before you collect your luggage.