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How do I book a connecting bus trip with nakedbus.com?

admin — Wed, 18 Jul 2007 03:48:48 +0000

If the connection is guaranteed, you book it normally be entering

- where you want to start
- where you want to finish

The system will show you all the options including guaranteed connections. In this case the second bus is guaranteed to wait for the first bus. In order to be guaranteed, you must book the trip straight through and NOT book separate trips.
if it is not a guaranteed connection, we cannot guarantee that the second bus will wait if the first bus is delayed, and there will be no refund for missed connections.

Will my bus/ferry/plane wait for me?

admin — Mon, 16 Jul 2007 05:12:32 +0000

No. We are not affiliated with any other form of transport. In particular we do not connect with Newmans, other city to city services or TranzScenic services. You are responsible for being at the bus stop for the departure time stated on your confirmation email. Our buses do not wait for passengers who are trying to connect to or from other forms of transport. You should ensure AMPLE windows of time when travelling to or from other forms of transport (especially planes out of Auckland). It is not unusual for buses to run 30-60 minutes late when driving long distances. For flights, at least 2 hours should be given between the suggested arrival time of the bus and the check-in time (especially in Auckland and Wellington). nakedbus.com^® cannot be held responsible for delays caused by traffic etc.

There is one exception for passengers travelling via ferry to Picton (but not by ferry to Wellington). Your booking confirmation email states: If you are coming off the ferry and the ferry is delayed, you will be picked by the next bus. But if you are off the late ferry and the ferry is delayed you will have to make your own overnight arrangements. Your ticket will be valid for the next available bus. If your ferry is late but the bus is still there, identify yourself to the driver before you collect your luggage.

Will my second/ “connecting” bus wait?

admin — Mon, 16 Jul 2007 05:08:02 +0000

This depends on whether you have booked the bus trip as a connecting trip. This is when you book a single trip between your departure point and your destination point that involves two or more buses (this will be shown on the booking search form) and don’t book two separate trips that you expect to connect.

If you have booked a connecting trip, then the reference number will have a “C” in front of it. In this case, the second bus will wait if the first bus is late.

If there is no C, then you have booked two separate trips, and there is no guarantee that the second bus will wait if your first bus arrives late. We are not able to arrange for the driver of the second bus to wait if the first bus is late. For this reason you should always book the trip as a connecting trip.