Archive for the ‘How do I find a nakedbus.com bus?’ Category

What do your buses look like?

Thursday, July 26th, 2007
Most of our buses are provided by our partner operators. They will not be in nakedbus.com colours. Your email confirmation will have a picture of what your bus will look like.
Here is a picture of one of our nakedbus.com buses. The bus you travel on may be different from this.Â

One of our buses

Sometimes buses will be provided by one of our partners. Where this is the case, your booking confirmation will advise you. Whenever this happens, there will be a nakedbus.com® sticker in the window of the bus you are travelling on. If in doubt ask the bus driver.

Posted in About nakedbus.com, How do I find a nakedbus.com bus?, How do I find a nakedbus.com bus?, Other common customer questions | No Comments »

Why didn’t I get a txt message confirmation?

Friday, July 20th, 2007

if you ordered a txt message when you booked you should receive your txt message within a few seconds. Sometimes this does not happen.

The reasons for this are as follows:

- you may have entered the wrong mobile number when you booked
- there may have been a problem on the mobile network outside our control (e.g. Vodafone / Telecom).

Unfortunately we cannot resend the text message or refund your text message fee in these cases.

Posted in Booking / Computer Problems, Callcentre News, Help! Something went wrong, Help! Something went wrong, How do I find a nakedbus.com bus?, How do I get a ticket?, Other common customer questions | No Comments »

What buses work in conjunction with nakedbus.com?

Monday, July 16th, 2007

nakedbus.com® works with quality partners who operate the buses for us. Full details of the bus you are travelling on will be provided in the booking confirmation email.

Posted in About nakedbus.com, How do I find a nakedbus.com bus?, How do I find a nakedbus.com bus?, What do I need to know about the journey? | No Comments »

What will the bus look like?

Monday, July 16th, 2007

nakedbus.com® uses the services of several high quality private operators. When you book you receive an email with full details of who the operator for your trip(s) is/are and a picture of the bus that will pick you up.

nakedbus.com® buses all carry a sticker in the window by the passenger door which states they are nakedbus.com® vehicles. For photographs of some of our vehicles click here. These are examples only. Your booking confirmation will have a picture of the type of vehicle you should look out for.

Posted in About nakedbus.com, How do I find a nakedbus.com bus?, How do I find a nakedbus.com bus?, What do I need to know about the journey?, What does the passenger need to know about the journey? | No Comments »

What if the bus is delayed?

Monday, July 16th, 2007

We will do our best to avoid delays by designing our timetables as carefully as possible taking into account known problems. At times there will be unavoidable delays due to traffic, roads being closed due to crashes etc. In these circumstances, please bear with us, and we will get you where you are going as quickly as possible.

Posted in Help! Something went wrong, Help! Something went wrong, How do I find a nakedbus.com bus?, How do I find a nakedbus.com bus?, Routes & times, What do I need to know about the journey?, What does the passenger need to know about the journey? | No Comments »