How do I book and pay? « Nakedbus.com – Cheap bus tickets | NZ bus fares from $1 | NZ's national low cost bus network

Your web browser must have JavaScript enabled in order for this application to display correctly.

Archive for the ‘How do I book and pay?’ Category

How do I get another confirmation email?

Monday, July 16th, 2007

If you have not received a confirmation email, try checking your spam box first.

If you are registered, you can go to the change booking box and click on View Bookings – from there you can send yourself another email.

If you need another email sent to you please go to the change booking form (red box on home page) and log in or enter your reference number. If you are not registered or do not have you reference number please fill in our contact form with the name and email address you booked with and we will get another to you asap. If your bus departs today, please ring us on 0900 NAKED (0900 62533) and we will give you your reference number in order to get onto the bus.

Posted in How do I get a ticket?, What do I need to know about the journey? | No Comments »

How do I book for a date further in advance?

Saturday, July 14th, 2007

Sorry, you can only book on the dates shown in the booking form. This is to allow us to change times for operational requirements.
If a return trip falls outside this timeframe, you will need to book two single bus trips, the return bus trip at a later date. All nakedbus.com^® trips are one-way, so you are not missing out on a discount.

Posted in Booking / Computer Problems, Help! Something went wrong, How do I use the booking form? | No Comments »

Why can’t I can’t find my travel day?

Saturday, July 14th, 2007

Usually seats for the buses are released 6 weeks in advance at midnight every night. If the date you’re looking for is within 6 weeks we may be revising bus timetables. New bus trips will be up on the site as soon as possible. If the bus trip does not appear in the search results it is not available at this time.

Posted in About nakedbus.com, Help! Something went wrong, Help! Something went wrong, How do I use the booking form?, Routes & times | No Comments »

I had problems making my payment, what should I do?

Saturday, July 14th, 2007

Please check your email inbox for the nakedbus.com^® reservation email. If you have received this then your transaction was successful. If, however, you do not receive it within an hour or so of your transaction then please contact us.

Posted in Help! Something went wrong, How do I use the booking form? | No Comments »

Will I get a confirmation?

Saturday, July 14th, 2007

After completing your payment you will be presented with your bus journey confirmation, which includes your booking reference number. This confirmation will also be emailed to the address you supplied. If you do not get an email, please check your spam or trash folder as some spam filters reject the confirmation email.

You must keep a note of the booking reference and present it to the driver to get on the bus

Posted in How do I get a ticket?, How do I use the booking form?, What do I need to know about the journey? | No Comments »

Why is my journey not offered?

Saturday, July 14th, 2007

This may happen for three reasons.

Firstly nakedbus.com® may not run the trip you want. Check our route map for where we go.

Secondly check our bus Timetables section to ensure the journey operates on the date you have chosen.

Alternatively it may simply be that the journey has sold out. Please book early to avoid disappointment.

Posted in Help! Something went wrong, How do I use the booking form?, Routes & times, Where and when do you go? | No Comments »

Can I book more than one journey in one transaction?

Saturday, July 14th, 2007

Yes. Click on “Add to order” in the “save” section of the booking process.

Posted in How do I use the booking form?, Making an Agent Booking | No Comments »

Can I book a specific seat?

Saturday, July 14th, 2007

No. You cannot book specific seats on nakedbus.com^® services.

Posted in How do I use the booking form?, What if I have special requirements?, What if the passenger has special requirements? | No Comments »

How do I book a journey?

Saturday, July 14th, 2007

After completing your search nakedbus.com^® will offer you a list of the available bus journeys for your selection. The day before and the day after the date you selected will also be shown so that you can choose the most cost-effective travel option for you. Prices are quoted in NZ Dollars and are inclusive of GST.

Please note that the bus departure and arrival times displayed are for the main points you selected. You may choose to get on or off the bus at a different point in the same town or city. Details will be shown in your booking confirmation, once the booking is complete.

Select your journey(s) by clicking the circle next to the journey(s) you wish to book from the list.

You can now choose to search and add more journeys or checkout.

Posted in How do I use the booking form? | No Comments »

Why can’t I find the destination I want?

Saturday, July 14th, 2007

If the destination you want does not appear, nakedbus.com^® does not run a bus service to that location from your departure point. You may have to make an overnight stop.

Posted in Help! Something went wrong, How do I use the booking form?, Routes & times, Where and when do you go? | No Comments »