The trip is either not available for that particular day, or we are revising some journeys and will put them up on the site soon. If the trip does not appear in the search results it is not available for booking at this time.
Archive for the ‘How do I use the booking form?’ Category
Why is my travel day not showing?
Wednesday, July 18th, 2007How do I use a promotion code?
Monday, July 16th, 2007Before starting ensure you are logged in. If you are not currently a member of nakedbus.com®, please register first. It is quick and easy.
Select your desired trips as per usual.
Select the “pay with nakedrewards” button (next to the red “pay with credit card” button).
Enter your promotion code/free trip number into the “Promotion Code” box.
Follow instructions as prompted.
How do I book for a date further in advance?
Saturday, July 14th, 2007Sorry, you can only book on the dates shown in the booking form. This is to allow us to change times for operational requirements.
If a return trip falls outside this timeframe, you will need to book two single bus trips, the return bus trip at a later date. All nakedbus.com® trips are one-way, so you are not missing out on a discount.
Why can’t I can’t find my travel day?
Saturday, July 14th, 2007Usually seats for the buses are released 6 weeks in advance at midnight every night. If the date you’re looking for is within 6 weeks we may be revising bus timetables. New bus trips will be up on the site as soon as possible. If the bus trip does not appear in the search results it is not available at this time.
I had problems making my payment, what should I do?
Saturday, July 14th, 2007Please check your email inbox for the nakedbus.com® reservation email. If you have received this then your transaction was successful. If, however, you do not receive it within an hour or so of your transaction then please contact us.
Will I get a confirmation?
Saturday, July 14th, 2007After completing your payment you will be presented with your bus journey confirmation, which includes your booking reference number. This confirmation will also be emailed to the address you supplied. If you do not get an email, please check your spam or trash folder as some spam filters reject the confirmation email.
You must keep a note of the booking reference and present it to the driver to get on the bus
Why is my journey not offered?
Saturday, July 14th, 2007This may happen for three reasons.
Firstly nakedbus.com® may not run the trip you want. Check our route map for where we go.
Secondly check our bus Timetables section to ensure the journey operates on the date you have chosen.
Alternatively it may simply be that the journey has sold out. Please book early to avoid disappointment.
Can I book more than one journey in one transaction?
Saturday, July 14th, 2007Yes. Click on “Add to order” in the “save” section of the booking process.
Can I book a specific seat?
Saturday, July 14th, 2007No. You cannot book specific seats on nakedbus.com® services.
How do I book a journey?
Saturday, July 14th, 2007After completing your search nakedbus.com® will offer you a list of the available bus journeys for your selection. The day before and the day after the date you selected will also be shown so that you can choose the most cost-effective travel option for you. Prices are quoted in NZ Dollars and are inclusive of GST.
Please note that the bus departure and arrival times displayed are for the main points you selected. You may choose to get on or off the bus at a different point in the same town or city. Details will be shown in your booking confirmation, once the booking is complete.
Select your journey(s) by clicking the circle next to the journey(s) you wish to book from the list.
You can now choose to search and add more journeys or checkout.