If the date you want is not displayed, we do not run a service on that day OR we have not released seats yet.
Please check back later.
Archive for the ‘ContactFormSubjects’ Category
I can’t find the date I want
Thursday, September 17th, 2009I can’t find the destination I want
Thursday, September 17th, 2009If the destination you want is not in the drop down list, you cannot get there in one day with nakedbus.com.
The only exception to this is cook strait services where you have to book a separate trip between Wellington and Picton
I want to change a nakedbus.com booking
Thursday, February 21st, 2008Important: You must change the bookings yourself on our website using the Change Booking Form or through our 0900 number. Emailing us about the changes you wish to make will NOT change the bookings.
You cannot “split” a booking. So if you have a booking for two passengers, you cannot change your booking for one of the passengers only. If you change bookings to fewer passengers than on the original booking, you will forfeit the other tickets. For example if you change from two passengers to one passenger, you will forfeit one seat.
1. Click on “Change/View Bookings” button on the left hand side of the website.
2. Enter the booking reference and click “Find Bookings.” If you cannot remember your booking reference number then please click on the link “Forgotten reference number?” and follow the instructions as prompted.
3. Follow the instructions to change your booking.
4. You must pay for your change. If you don’t do this, the change will not be confirmed.
How does nakedbus.com pricing work?
Tuesday, January 1st, 2008nakedbus.com uses a complex pricing model to offer you the best value long distance bus tickets possible.
However, the concept is simple: the earliest seats are the cheapest; as these are sold the next seats are sold.
We do not divulge how many seats are available and at what prices, as this is commercially sensitive, but you should know that:
- At least one seat on each bus is sold at $1 (plus booking fee). This is available for any destination so you could travel from Auckland to Wellington for $1 if you book early enough. (Please note that non bus related services may not always start at $1).
- The system will always offer you the best price currently available
- The price offered may vary between searches as other passengers book
If there are no more $1 seats available we cannot sell you a $1 seat so please do not ask. If you saw a seat at a particular price and tried to book it later but it wasn’t there, this is because someone else has booked it – again we cannot sell you a seat at the lower price. This is why it pays to book early.
Is the nakedbus.com site secure?
Sunday, December 23rd, 2007Yes, we use 128 bit security for a completely secure site so you can rest assured that your payment is secure. We use iframes for the payment window, so the padlock and “https” in the address bar, which usually indicate a secure site, do not appear. The iframe page is HTTPS, which is a version of HTTP that includes data encryption for security, but the outside page is not.
If you wish to confirm this, you can open the iframe page outside the frame. To to this in your Firefox browser, right-click on the payment frame, and choose This Frame -> Show Only This Frame, and it looks like this:
Can I book a group and get a discount?
Tuesday, August 28th, 2007No. nakedbus.com already offers everyone the lowest city to city bus fares in the country so we are not able to discount these any further.
Groups are more than welcome if you can get the number of seats you need on the trips/dates you need, but you will need to book this in the normal way online. Just set ‘Passengers’ to the number you need and have a fun trip together!
How much does the bus cost?
Wednesday, July 18th, 2007The cost of particular trips varies day by day, but I can tell you how much that bus trip would cost if you booked it now.
(use booking form on the left of page)
What should I do if I’m not sure my booking went through correctly?
Monday, July 16th, 2007If you have your booking reference number then your booking was successful. You only need your reference number to get on the bus. If you did not receive a booking reference number on your screen and/or by email, please wait for 5 minutes and then check your spam / junk box then you should fill in our contact form and tell us what name and email address you used to book. We will check your booking and get back to you.
Why has the bus trip price suddenly increased?
Monday, July 16th, 2007This is because we have a certain number of seats available on the bus at different prices. As soon as the cheapest seats are booked the next priced seats become available. Our website is accessed by many people simultaneously; therefore trips are being booked continuously. For this reason, prices can increase while you are still on the site, as well as if you are booking trips consecutively.
For this reason it is best to book as early as you know when you wish to travel, to get the best price.