Nakedbus.com - Cheap bus tickets | NZ bus fares from $1 | NZ's national low cost bus network » Changing a booking

Why am I being charged for changing my booking?

admin — Thu, 17 Sep 2009 03:13:00 +0000

The following charges apply to changing a book:

booking fee
change booking fee
if the new ticket is more expensive you must pay the difference. Please not we do not refund if the new ticket is cheaper. This is because all nakedbus tickets are non-refundable.

These fees cover cost of providing the change booking service.

The system won’t let me change a booking

admin — Thu, 17 Sep 2009 03:09:01 +0000

You cannot change bookings less than 24 hours before departure. This is to ensure our buses are as full as possible so we can keep our fares as low as they are.

I want to change a nakedbus.com booking

admin — Thu, 21 Feb 2008 03:39:56 +0000

Important: You must change the bookings yourself on our website using the Change Booking Form or through our 0900 number. Emailing us about the changes you wish to make will NOT change the bookings.

You cannot “split” a booking. So if you have a booking for two passengers, you cannot change your booking for one of the passengers only. If you change bookings to fewer passengers than on the original booking, you will forfeit the other tickets. For example if you change from two passengers to one passenger, you will forfeit one seat.

1. Click on “Change/View Bookings” button on the left hand side of the website.

2. Enter the booking reference and click “Find Bookings.” If you cannot remember your booking reference number then please click on the link “Forgotten reference number?” and follow the instructions as prompted.

3. Follow the instructions to change your booking.

4. You must pay for your change. If you don’t do this, the change will not be confirmed.