Archive for July 16th, 2007

We’ve made some changes to the site

Monday, July 16th, 2007

As you can see we have made some changes to our website – our homepage has a fresh new look, and we have a new drop down menu system. This week we will be updating our FAQ page to make it easier to find the answers to the questions you have about our service. We have also updated our contact form to make it easier to track your queries.

Many of these changes have been made in response to your feedback.

Now we would really appreciate hearing from you – tell us what you think about our new look and feel. Simply add a comment below and tell us how we’re doing.

And thanks for your comments so far :-)

Just who is nakedbus.com?

Monday, July 16th, 2007

nakedbus.com was set up in September 2006 to provide low cost travel between new Zealand’s towns and cities. From four routes in October 2006, it has grown into a national network with bargain prices on every service. nakedbus.com uses a yield management model to ensure that it can offer the best possible prices to all its customers. It has decided not to offer confusing prices with different terms and conditions. All fares have the same validity and are open to all passengers.
nakedbus.com® is the brand of Nakedbus NZ Ltd. nakedbus.com® was founded by Hamish Nuttall.

Do your buses take wheelchairs?

Monday, July 16th, 2007

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

Monday, July 16th, 2007

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

What can I take on the bus?

Monday, July 16th, 2007

If you are travelling with a baby you may take a collapsible pushchair or carrycot and one extra piece of luggage.

Handbags, umbrellas, walking sticks and other aids are permitted.

Your driver will use his/her discretion to ensure your, and your fellow passengers, comfort.

How much luggage may I take?

Monday, July 16th, 2007

You can take 20kg free of charge (up to two items). You can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all.

If you have excess luggage please contact us using the contact form to book space. nakedbus.com® cannot guarantee that we will be able to accommodate any excess baggage that is not prebooked and you may be refused travel if you bring excess baggage.

Tandem bicycles cannot fit into our luggage storage so we are unable to carry these.

Extra luggage, where space available, is $10-15 per item (pay the bus driver)

We advise you to label your luggage to your final destination.

Can I have a tax invoice?

Monday, July 16th, 2007

No, sorry, but our GST number is 94 013 364 and our legal name is Nakedbus NZ Limited.

What buses work in conjunction with nakedbus.com?

Monday, July 16th, 2007

nakedbus.com® works with quality partners who operate the buses for us. Full details of the bus you are travelling on will be provided in the booking confirmation email.

Where do nakedbus.com services leave from and arrive?

Monday, July 16th, 2007

Go to the bus stop page to see where our buses go from. Search for your trip and you will find the times as well as departure and arrival locations for our services. For most stops there is also a nice little map.

nakedbus.com® services leave from and arrive at central stops in the towns and cities we serve. You can chose to get on the bus at any stop listed on your booking email.

What will the bus look like?

Monday, July 16th, 2007

nakedbus.com® uses the services of several high quality private operators. When you book you receive an email with full details of who the operator for your trip(s) is/are and a picture of the bus that will pick you up.

nakedbus.com® buses all carry a sticker in the window by the passenger door which states they are nakedbus.com® vehicles. For photographs of some of our vehicles click here. These are examples only. Your booking confirmation will have a picture of the type of vehicle you should look out for.