Payment problems

I am booked twice by mistake

17 September 2009

Please advise us within TWO hours and we will refund the second trip

I don’t have a credit card

25 May 2009

There are two options: real time internet banking (POLi) or pago.

More details on real time internet banking

Pago:

Now you don’t need a credit card to book online AND there is no need to wait for funds to clear. That’s right, you can have a same-day confirmed booking AND pay cash! Here’s how:

If you are 14 years or over and have a New Zealand bank account, open a Pago wallet online here and top it up straight away at a any branch of the ASB Bank.

  • Register for your wallet at www.pago.co.nz
  • Find an ASB Bank branch near you here.
  • Ask the person at the ASB counter to deposit the cash into 12-3456-0900123-022 (the Pago holding account) and
  • Put your Pago wallet name in the particulars field (this is how we know which wallet to put the money into).
  • Now you can go to the nakedbus.com website to book and pay using pago immediately using the money you deposited.

Need help with this? Call 0800 GO PAGO (0800 40 7246) Or go to www.pago.co.nz

Customer Comments

Regular clients

Thank you SO MUCH for your time and commitment in carrying out a refund, I appreciate your service! Yes indeed, my family and I are regular clients of nakedbus and will continue to be as we frequently travel the North Island!

-Ema Korenhof

Some good competition!

Wonderful service. [Competitor] etc needed some good competition! All the best, I will definitely continue supporting you guys, especially a NZ business, don’t ever sell your company off overseas!

-Joanna Sangster

It's good to see

It’s good to see nakedbus delivering a good service and taking on the over-priced [competitor] people.

-Thomas Beagle

Auckland Airport

Milford

Waitomo

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