What if the passenger has special requirements?

Does my infant have to travel in their car seat?

18 July 2007

No, car seats are not required by law for infants travelling on buses. However, if you wish for your child to sit in their car seat on the bus, you will need to purchase a ticket for them.

Do your buses take wheelchairs?

16 July 2007

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

16 July 2007

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

I have a special/medical condition, can I have a special seat reserved for me?

14 July 2007

We are unable to reserve particular seats on the bus for passengers for medical or safety reasons. Passengers can choose to inform the bus driver who will try to assist if there is a seat available, but this is not guaranteed.

Can an unaccompanied minor travel on the bus?

14 July 2007

Unaccompanied minors travel at the responsibility of their parents or guardians. Neither nakedbus.com® nor bus drivers on nakedbus.com® bus services take responsibility for them. Unaccompanied children must be met at each end of the journey. It is the responsibility of the child to be on the bus at each departure point including connecting vehicles. nakedbus.com® cannot cater for passengers with special needs.

Can I book a specific seat?

14 July 2007

No. You cannot book specific seats on nakedbus.com® services.

Customer Comments

Concept and value are great!

I thinks the concept and the value for money are great.
-JM Graves

Friendly, courteous, polite & efficient

I know just how often people don’t let you know the good things … well, I would just like to pass on to you my highest praise for the driver from Whangarei to Auckland. He was friendly, courteous, polite, efficient and especially made the travel for my daughter and our international students easy and relaxing – especially as some had not previously used a city to city bus before, and none of us had used the nakedbus service.

His personality and manner is a credit to himself and to your company. We are all Naked Bus Converts now …. no more grumpy [competitor] bus for us!!

Well done to everyone!

Pleasant experience

A very pleasant experience. It was very easy to deposit money and then book the ticket.
-Nick Conolly

Milford

Waitomo

Auckland Airport

Waitomo

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