Luggage Policy

Do your buses take wheelchairs?

16 July 2007

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

16 July 2007

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

What can I take on the bus?

16 July 2007

If you are travelling with a baby you may take a collapsible pushchair or carrycot and one extra piece of luggage.

Handbags, umbrellas, walking sticks and other aids are permitted.

Your driver will use his/her discretion to ensure your, and your fellow passengers, comfort.

How much luggage may I take?

16 July 2007

You can take 20kg free of charge (up to two items). You can also take on board one piece of hand luggage up to the size of a small to medium sized hold-all.

If you have excess luggage please contact us using the contact form to book space. nakedbus.com® cannot guarantee that we will be able to accommodate any excess baggage that is not prebooked and you may be refused travel if you bring excess baggage.

Extra luggage, where space available, is $10-15 per item (pay the bus driver)

We advise you to label your luggage to your final destination.

Can I take an oversized item (e.g., bike/surfboard/snowboard) on the bus?

16 July 2007

Yes you can. There will be a $10-$15 charge (depending on the bus route and item) payable to the bus driver on the day. Please fill in our contact form, quoting your reference number and item description and we will book your item on board the bus.

Customer Comments

Peaceful and comfortable

I liked the fact that the driver was not giving us a tour, unlike [competitor]! It was peaceful and comfortable.

-Fiona O’Hara

Regular clients

Thank you SO MUCH for your time and commitment in carrying out a refund, I appreciate your service! Yes indeed, my family and I are regular clients of nakedbus and will continue to be as we frequently travel the North Island!

-Ema Korenhof

People-friendly

People-friendly is everything. Driver was a good guy.
-Mike Spink

Waitomo

Auckland Airport

Waitomo

Our Buses

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