nakedbus.com

Attention to all customers holding a booking reference that includes a transfer bus at Bayfair. Please note that the transfer stop has been changed to Tauranga.

The bus will now stop at Tauranga around about 3.30pm (on Willow Street, right in front of the Tauranga information centre) and the transfer bus will pick you up at 5.10pm (at Wharf Street on the corner of Willow Street).

We humbly apologize for the change of transfer stops and any inconvenience this change may cause.

If you have further enquiries please email us at enquiries@nakedbus.com

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These routes will be under review from the 20th of June. We apologise for this inconvenience and we will release the new timetables for these routes as soon as possible.

Due to a glitch in the system update, an error message maybe shown to those who booked their nakedbus ticket via credit card. Please check your email address first to see if a confirmation email has been sent to you before attempting to book for the same trip again.

If you are unsure whether you have successfully made a nakedbus booking, please sent us an email through the contact form with the email address you used and we will resent the confirmation letter to your email address again.

We apologise for the inconvenience.

We are currently experiencing system communication problem with our credit card payment. An error message of invalid transaction may display after you clicked on the “Send confirmation button “.

If you encountered such problem, please email us immediately with the email address you used to make the nakedbus booking. We will try to find and sent you the confirmation letter as soon as possible.

We are very sorry for any inconvenience caused by this problem and really appreciate you understanding our difficulties.

The bus stop in Knighton Road is closed on 12 April because the road is closed. Please go to the Hamilton Central Stop ( Anglesea St, road side bus stop by the Transport Centre, nearest the traffic lights) to be picked up.

Drop offs will be in the same location. We apologise for the inconvenience which is outside our control.

The bus service from Whangarei to Auckland today is cancelled because all roads out of Whangarei are closed due to the storm. Passengers who are booked will be offered a full refund of the bus ticket or transfer to tomorrow’s service.

At the moment we plan to run the service from Auckland to Whangarei as normal.

The road between Christchurch and Queenstown is partially closed, causing delays in both directions. We are doing our best to get through. We are advising passengers of delays as we get updates