Why does nakedbus.com® have an 0900 number?

21 February 2008

We have an 0900 number in order to reduce our costs so that we can offer lower fares to our customers. 99% of our customers do not need to contact us by phone, and we do not wish to penalise them by increasing the fares to pay for a call centre, when all the information on our service can be found on the website.

Upon calling our 0900 number there is a message provided stating the price of the call per minute and an option for customers to hang up at this stage if they do not wish to pay for the call. We also have a free email service.

1 Star2 Stars3 Stars4 Stars5 Stars (29 votes, average: 1.90 out of 5)
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Customer Comments

It was a great service thanks.

It was a great service thanks. Our grandaughter loved it and so did her mummy.

-Barb Richardson

Regular clients

Thank you SO MUCH for your time and commitment in carrying out a refund, I appreciate your service! Yes indeed, my family and I are regular clients of nakedbus and will continue to be as we frequently travel the North Island!

-Ema Korenhof

Friendly, courteous, polite & efficient

I know just how often people don’t let you know the good things … well, I would just like to pass on to you my highest praise for the driver from Whangarei to Auckland. He was friendly, courteous, polite, efficient and especially made the travel for my daughter and our international students easy and relaxing – especially as some had not previously used a city to city bus before, and none of us had used the nakedbus service.

His personality and manner is a credit to himself and to your company. We are all Naked Bus Converts now …. no more grumpy [competitor] bus for us!!

Well done to everyone!

Waitomo

Milford

Our Buses

Auckland Airport

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