Has my booking gone through?

21 February 2008

If you got your reference number on the confirmation page, you are booked. The reference number looks like this: 1230101-08N1-AKLWLG. Check that your reference number has 17 characters.
If you didn’t get your reference number, please check your email for the nakedbus.com® confirmation email. If you have received this then your transaction was successful. Your confirmation email has your reference number.
If, however, you do not receive it within an hour or so of your transaction then please check your spam or junk mail folder and if it is not there, then contact us.

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Customer Comments

Great customer service!

I have used nakedbus before and will continue to recommend your service, not only because of economy but also because of great customer service!

-Lindsey Ricker

Thank you so much

Thank you so much, my son and I had a really lovely trip up to Auckland, catching the bus with no problems. A great service. Thanks for all your help with the bookings etc.

-Alison Cornwall

Challenging of price structures

Good to see serious challenging of price structures.

-John Heighes

Waitomo

Auckland Airport

Waitomo

Our Buses

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