Hiring again! Customer Services Dynamo

14 September 2007

THIS VACANCY HAS CLOSED
Our rapid growth means that we are looking for a new member to join our team. You will be responsible for ensuring that customer enquiries are resolved in a timely, efficient and appropriate manner. You will be:
  • Passionate about resolving customer service issues
  • Professional with excellent interpersonal skills
  • Experienced in a customer service role

Experience in public transport, travel, tourism or accommodation industries would be an advantage

You will relish the opportunity to work for a young, innovative dynamic company that is one of the fastest growing eCommerce businesses in New Zealand

You will:

  • Answer and resolve customer queries via email and phone
  • Liaise with contractors
  • Contribute to solving service delivery problems

Skills required:

  • Computer literate – we are internet based so you must be able to adapt to new software quickly
  • Good communication skills – verbal and written – you will be dealing with customers and contractors on a daily basis
  • Problem solving ability
  • Conflict management ability
  • Able to relate to people from all walks of life
  • Time management skills / ability to work under pressure

We offer:

  • A dynamic, young and innovative company environment – ground floor opportunity to grow with the business
  • Varied work – the challenges are constantly changing as we continue to build our service infrastructure
  • Full or part time
  • Flexible work environment including some work from home possible
  • A fun and dynamic team environment

To apply go to www.seek.co.nz.

Applications close on 1 October 2007.

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