Why do I have to pay for this 0900 call?

18 July 2007

We have an 0900 number in order to reduce our costs so that we can offer lower fares to our customers.

99% of our customers do not need to contact us by phone, and we do not wish to penalise them by increasing the fares to pay for a call centre, when all the information on our service can be found on the website.

Upon calling our 0900 number there is a message provided stating the price of the call per minute and an option for customers to hang up at this stage if they do not wish to pay for the call.

We also have a free email service. The contact form can be found at www.nakedbus.com/faq/

Customers are only charged when the call is answered.

Do you have a question we haven't answered here? Click here to fill out our contact form.

Customer Comments

nakedbus is the best thing since sliced bread.

I just wanted to say that nakedbus is the best thing since sliced bread. It’s great that you’re offering an actual SERVICE – something this country definitely needs. Awesome work guys.

-Emmylou Cooke

Some good competition!

Wonderful service. [Competitor] etc needed some good competition! All the best, I will definitely continue supporting you guys, especially a NZ business, don’t ever sell your company off overseas!

-Joanna Sangster

Great service

Great service for the price. Bus is warm and driver courteous.
-Glenys Smart

Waitomo

Auckland Airport

Our Buses

Milford

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