Archive for July 16th, 2007

We’ve made some changes to the site

16 July 2007

As you can see we have made some changes to our website – our homepage has a fresh new look, and we have a new drop down menu system. This week we will be updating our FAQ page to make it easier to find the answers to the questions you have about our service. We have also updated our contact form to make it easier to track your queries.

Many of these changes have been made in response to your feedback.

Now we would really appreciate hearing from you – tell us what you think about our new look and feel. Simply add a comment below and tell us how we’re doing.

And thanks for your comments so far :-)

Just who is nakedbus.com?

16 July 2007

nakedbus.com was set up in September 2006 to provide low cost travel between new Zealand’s towns and cities. From four routes in October 2006, it has grown into a national network with bargain prices on every service. nakedbus.com uses a yield management model to ensure that it can offer the best possible prices to all its customers. It has decided not to offer confusing prices with different terms and conditions. All fares have the same validity and are open to all passengers.
nakedbus.com® is the brand of Nakedbus NZ Ltd. nakedbus.com® was founded by Hamish Nuttall.

When do nakedrewards expire?

16 July 2007

Nakedrewards currently do not expire.

Can I convert nakedrewards to cash?

16 July 2007

Yes. There is a $3 administration fee for this. Please use our contact form.

A friend has given me a reference number. What should I do?

16 July 2007

Sign up to the website and enter the reference number when prompted. This means that you will both get credits when you book a trip.

What is my nakedrewards reference number?

16 July 2007

When you tell a friend using the website, the email or text message contains a reference number. Your friend should enter this number when asked to get nakedrewards and so that you get nakedrewards too.

How do I get nakedrewards?

16 July 2007

You must be logged on to earn nakedrewards.
There are two ways you can get nakedrewards once you have signed up:

1. Every time you book a trip you will get a credit that you can use for future trips.

2. If you tell your friends and they sign up using your reference number, you will get a credit every time they travel too.

Please note that you do not get nakedrewards if you pay by internet banking.

What are nakedrewards?

16 July 2007

Nakedrewards are credits that you can use to get FREE trips if you sign up to the website and make bookings.

Do your buses take wheelchairs?

16 July 2007

Unfortunately nakedbus.com® buses are unable to accommodate wheelchairs unless they are foldable and the passenger is able to board the bus walking. The usual excess luggage fee does not apply to wheelchairs.

Can I take my dog?

16 July 2007

nakedbus.com® services are unable to carry dogs or other animals, with the exception of guide dogs.

Customer Comments

Regular clients

Thank you SO MUCH for your time and commitment in carrying out a refund, I appreciate your service! Yes indeed, my family and I are regular clients of nakedbus and will continue to be as we frequently travel the North Island!

-Ema Korenhof

Great service, friendly driver...

Great service, friendly driver..will use again and again and again.
-Sarahlee Ryan

Peaceful and comfortable

I liked the fact that the driver was not giving us a tour, unlike [competitor]! It was peaceful and comfortable.

-Fiona O’Hara

Auckland Airport

Waitomo

Waitomo

Our Buses

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